We make every effort to give the best service possible to everyone who attends our practice.
However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.
Contact the Practice Manager, Fiona Howieson via letter or email ([email protected] ) with a full description of your complaint or suggestions where upon a full investigation will be carried out and a formal response will be given. Further written information is available on the complaints procedure from reception.